Payment Terms
Accepted Payment Methods
Ovalliving accepts the payment methods available at checkout, subject to availability and eligibility for the applicable order.
Available payment methods may include Visa, Mastercard, American Express, Diners Club, Discover, Apple Pay, Google Pay, Shop Pay, and PayPal, depending on the market and checkout options available for your order.
The payment methods available to you will be displayed during checkout before you submit your order.
Payment Authorization
All orders are subject to successful payment authorization. Payment must be successfully authorized before we can begin processing your order.
For security and fraud prevention purposes, an order may be subject to additional payment verification. We may delay, decline, or cancel an order if payment authorization cannot be completed or if required verification cannot be successfully completed.
Prices and Currency
Product prices are displayed according to the market or country selected on our website. When the United States market is selected, prices are displayed in U.S. dollars (USD).
For other markets, the website may display prices in the applicable local currency.
The applicable order total and any charges presented at checkout will be shown before you submit your order.
Taxes, Duties, and Other Charges
Applicable taxes, duties, customs charges, or other government-imposed fees may apply depending on the destination and applicable law.
Where applicable, such charges will be presented or handled according to the information available at checkout and the requirements of the destination country.
Payment Processing
Payments are processed through Shopify and applicable third-party payment service providers. These providers may process payment information in accordance with their own terms and privacy policies.
Ovalliving does not receive or have access to customers' complete payment card numbers through our checkout process.
Order Processing
After successful payment confirmation, orders are generally processed within 1–3 business days.
Payment authorization, verification, or other circumstances may affect the time required before an order enters processing.
Refunds
Approved refunds are generally issued to the original payment method used for the purchase, unless otherwise required or permitted by applicable law.
For information about return eligibility, return shipping costs, and the refund process, please review our Return & Refund Policy.
After a refund is issued, your bank, card issuer, PayPal, or other payment provider may require additional processing time before the refunded amount appears in your account.
Payment Security
Payment transactions are handled through Shopify and applicable payment service providers in accordance with their respective payment-processing and security procedures.
Customers are responsible for ensuring that the billing and payment information submitted during checkout is accurate and authorized for use.
Contact Us
If you have questions about payment, please contact us:
Email
hello@ovalliving.com
Phone
+49 30 3108863
Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM CT
Business Address
Hallestraße 55
38124 Braunschweig
Germany
Last Updated
September 14, 2026
- Choosing a selection results in a full page refresh.