About Us

About Ovalliving

Ovalliving is an independent online store operated from Germany, offering clothing, shoes, hats, and bags to customers primarily in the United States and other markets where shipping is available.

We aim to provide a straightforward and reliable online shopping experience with clear product information, pricing, payment information, shipping details, and return terms.

What We Offer

Our online store offers a selection of clothing, shoes, hats, and bags for everyday wear and accessories.

Product availability, colors, sizes, materials, prices, and other product details are provided on the applicable product pages and may vary depending on the product and market.

Orders and Shipping

Orders generally require 1–3 business days for processing after successful payment confirmation, followed by an estimated 6–9 business days for shipping transit.

Actual delivery times may vary depending on the destination, carrier operations, weekends, holidays, weather, and other circumstances that may affect transportation.

For complete information about order processing, shipping methods, delivery estimates, and applicable shipping conditions, please review our Shipping Policy.

Returns and Refunds

Eligible purchases may be returned within 30 days after delivery, subject to the requirements and conditions set out in our Return & Refund Policy.

Customers are responsible for return shipping costs for eligible returns, and Ovalliving does not charge a restocking fee.

For complete information about return eligibility, product condition requirements, return procedures, refunds, and applicable exceptions, please review our Return & Refund Policy.

Our Business

Ovalliving is operated from Germany and primarily serves customers in the United States. Our business and contact information is provided on our website so customers can understand who operates the store and how to contact us.

Customer Support

We are available to assist with questions about products, orders, payments, shipping, returns, and refunds.

Customer Support Hours
Monday – Friday: 9:00 AM – 5:00 PM Central Time (CT)

Email
hello@ovalliving.com

Phone
+49 30 3108863

Business Address
Hallestraße 55
38124 Braunschweig
Germany

Our Commitment

We aim to keep our product information, pricing, payment information, shipping information, and store policies accurate and up to date. If you have questions about a product or an order, please contact us using the information provided above.

Last Updated
September 14, 2026